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FAQ's

What types of products does Top Suppliers offer?

We offer a wide range of products, including fashion, clothing, cosmetics, lifestyle essentials, and perfumes. Our goal is to provide high-quality, trusted items across these categories to meet our customers' needs.

Do you offer a money-back guarantee?

Yes, we offer a 15-day money-back guarantee for products that arrive with physical damage or if they are proven to be of low quality. Simply contact us within 15 days of receiving your order, and our team will assist you with the return process.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping option you select at checkout. Most orders are processed within 1–3 business days, and you will receive an estimated delivery time once your order is shipped.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or with the courier service.

What should I do if I receive a damaged item?

If you receive a damaged item, please contact us at contact@topsuppliers.store within 15 days of delivery. Provide your order number and photos of the damaged item, and our team will guide you through the return or exchange process.

Can I change or cancel my order after it’s been placed?

We start processing orders quickly, so it may not always be possible to change or cancel an order once it’s placed. Please contact us as soon as possible if you need assistance, and we’ll do our best to accommodate your request.

Do you ship internationally?

Currently, we only ship within the United States. We hope to expand our shipping options in the future, so please stay tuned for updates.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other payment methods as specified at checkout. All payments are securely processed to protect your information.

How do I return an item?

To return an item, please email contact@topsuppliers.store with your order details and reason for return. Once approved, you’ll receive a Return Authorization number along with instructions for sending the item back to us.

How do I contact customer service?

You can reach our customer service team at contact@topsuppliers.store for any questions or concerns. We’re here to assist you with your shopping experience and ensure your satisfaction.